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| Customer Type - Manufacturer |
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| Imagine yourself on the golf
course, no pulling carts or carrying bags, but using a
remote control to guide your golf clubs along with you
through your 18 holes of golf. The Dyna Steer 2000 by
Lectronic Kaddy is definitely a device that would let
you save all of your energy for your golf game. |
Since Lectronic Kaddy's inception in 1990, they have been
helping golfers focus on their game and have been a leader
in the development of radio controlled golf carts. Since
their beginning, they have also used the complete ERP/MRP
Minotaur Business System to manage their business--joining
the financial and customer service aspects of their company
to the product development, manufacturing and distribution
aspects. During this time, Lectronic Kaddy has come to
appreciate the great benefits of having tool, one software
solution that helps them manage their entire operation.
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Each day they are able to produce reports that identify
what needs to be produced (from customer orders), what
materials are required for that production (based on materials
planning) and time lines of when each part of the production
needs to be manufactured by to meet order deadlines. Besides
having chosen the basic modules that best met their business
needs, such as Accounts Payable, Accounts Receivable,
Manufacturing, etc. Lectronic Kaddy also instituted the
Minotaur Service Module, which allowed them to track all
warranty work that is done on any of their products. Whether
the product was sold in Ontario or British Columbia, they
have been able to track by serial number of the product,
what kind of warranty service has been performed, what
province the service was done in, etc. This information
recently saved them a lot of money. |
During a recent routine Provincial Government audit, Lectronic
Kaddy was informed that they owed money in PST on warranty
work they had completed since 1998, even though no money
was charged to customers for the work, the labour time
associated with the work done was apparently subject to
tax. They turned to their Minotaur Business System to
help them reduce this amount owed by pulling up the details
of all the warranty work performed since 1998, which told
them what province the work was done in, how much freight
was charged etc. This information allowed them to subtract
all the warranty work done outside of Ontario and reduce
the amount owed by 70%. If Lectronic Kaddy had been using
a manual or basic ERP system, there would have been no
way for them to recall this information and they would
have been forced to pay the entire amount requested by
the Provincial Government. They are very glad today that
they made the choice to install a fully integrated Minotaur
Business System twelve years ago. |
Have you been in situations where more information could
have saved you money? |
www.kaddy.com
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