Customer Name - Forsythe Lubrication
Associates Ltd.
Customer Type - Lubricants Manufacturer
The Client's Situation
Forsythe Lubrication Associates Ltd. has
been creating custom lubricants and blends for major oil
companies, paper mills, steel companies, and the mining
industry since 1911. Family owned and operated, Forsythe's
expanding enterprise was run on a custom AS400 mainframe
system that integrated their financial, manufacturing,
and human resources departments. While the AS400 served
many of their needs, Forsythe found the high cost of customization
and the labour-intensive batch processing prohibitive.
They started looking for a real-time client-server system
that is extensible, efficient, and economical.
The Minotaur Solution
Forsythe met with Minotaur Software in
June of 2000. Between July and October, managers from
Minotaur and Forsythe worked together on a needs analysis.
The implementation had to meet strict criteria:
Transactions must be tracked and adjusted in real
time.
Manufacturing, inventory, and accounting must
be integrated.
Reports must be easily customizable.
The system must be extensible to handle the integration
of new divisions
Minotaur met all of Forsythe's needs, providing
an effective enterprise system that is designed to handle
all of their current and future business integration and
reporting requirements.
The Benefit
The implementation of the Minotaur Business
System at Forsythe has transformed the way Forsythe's
employees do business. A server was purchased and all
of the staff put on the same network. This allowed Forsythe
employee's access to company e-mail, the internet and
to the Minotaur Business System. Forsythe now saves a
great deal of time as they can now pull up any transaction
required and make necessary edits; the Minotaur Business
System is fully integrated with real time posting, they
no longer have to deal with the inconvenience of batch
posting.
Forsythe has been running the Minotaur Business System
for over a year now and their staff find it more efficient
and easier to use than the system they were once running.
The simplicity of the Minotaur system has allowed Forsythe
to painlessly train new employees and the learning curve
for their existing employees was surprisingly brief. Significant
cost savings have been realized with the reduction in
consulting fees that were being incurred maintaining the
previous system.
"Minotaur's customer service is second to none. Their
representatives worked closely with our management team
throughout the system implementation, and their recommendations
were a key factor in the success of the project."
Christine Chartier, Controller, Forsythe Lubrication Associates
Ltd., Hamilton, Ontario.
