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| “Minotaur and its staff were dedicated to providing a solid solution that met our cost and functionality needs. I would recommend them as a company dedicated to customer satisfaction and value to anyone in our industry.” |
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| "Minotaur’s software is surpassed only by their staff and their support.” |
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| "You guys are great to work with." |
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| "Minotaur's customer service is second to none. Their representatives worked closely with our management team throughout the system implementation, and their recommendations were a key factor in the success of the project." |
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| “We have to be true to who we are. At the end of the day we’re about making and selling great pasta and we need a partner who understands that. Minotaur helped keep it simple.” |
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| "It is very unique to sit down and meet with the original developers of the software and have an on-going relationship with those developers." |
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- Meat Manufacturing.
- Producer of fresh food product.
- Founded in 1905. Currently employs 105 people.
- Services major retail companies across the Mid West United States.
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| Hazekamp had been using the same software system for years. The software worked reasonably well with production using a custom written Touch Screen application. There were some issues on the accounting and security side, but for the most part it was stable. Unfortunately, service and support for their system moved offshore and ultimately was no longer available. In order to keep pace with their growing business, a new business system was needed. |
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The Hazekamp Management Team reviewed proposals from over a dozen vendors, comparing price vs. “fit”. Following an onsite demonstration, Minotaur Software was chosen as their solution provider. Why?
Hazekamp required a Vendor that could not only re-program their current Touch Screen functionality but integrate that system into a core Business Management Suite. The solution also needed strong accounting and inventory functionality. As a solution developer and not just a reseller, Minotaur was able to provide a custom Touch Screen application as well as a robust well established business management system. |
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- Full Business Management Suite
- Lot/Serial Control
- Touch Screen Production
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- Increased accuracy and efficiency in order fulfillment
- Better accounting, costing and reporting abilities.
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| The final product was a fully integrated system where Touch Screen Production data and front office information flowed seamlessly into one core system. The benefits in all areas were immense. Customer orders entered in the front office appear on the Touch Screen interface. Human error is reduced as workers simply select the items on screen to be packaged and are advised when orders are complete, thereby eliminating keying errors and over producing of items. Efficiencies are increased as production is recorded with serial control and item catch weights, in conjunction with customer specific bar coded labels. Shipping manifests are built automatically within the system and orders are invoiced with ease. |
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Minotaur and Hazekamp worked together to complete a successful implementation within the outlined timeframe. Their implementation process included two on-site training visits and remote support utilizing terminal server capabilities. Switching systems to Minotaur Software has provided Hazekamp Meats with a reliable system to meet their needs today while allowing for growth well into the future. |
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| Please click on the link to view an independently written article by Michael Burns published in The Bottom Line Vol 20 No. 13. The article outlines Pestell Group’s search for a software solution and ultimate purchase of Minotaur Software. |
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| Customer Type - Lubricants Manufacturer |
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| Forsythe Lubrication Associates Ltd. has been creating custom lubricants and blends for major oil companies, paper mills, steel companies, and the mining industry since 1911. Family owned and operated, Forsythe's expanding enterprise was run on a custom AS400 mainframe system that integrated their financial, manufacturing, and human resources departments. While the AS400 served many of their needs, Forsythe found the high cost of customization and the labour-intensive batch processing prohibitive. They started looking for a real-time client-server system that is extensible, efficient, and economical. |
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| Forsythe met with Minotaur Software in June of 2000. Between July and October, managers from Minotaur and Forsythe worked together on a needs analysis. The implementation had to meet strict criteria: |
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Transactions must be tracked and adjusted in real time. |
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Manufacturing, inventory, and accounting must be integrated. |
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Reports must be easily customizable. |
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The system must be extensible to handle the integration of new divisions |
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| Minotaur met all of Forsythe's needs, providing an effective enterprise system that is designed to handle all of their current and future business integration and reporting requirements. |
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| The implementation of the Minotaur Business System at Forsythe has transformed the way Forsythe's employees do business. A server was purchased and all of the staff put on the same network. This allowed Forsythe employee's access to company e-mail, the internet and to the Minotaur Business System. Forsythe now saves a great deal of time as they can now pull up any transaction required and make necessary edits; the Minotaur Business System is fully integrated with real time posting, they no longer have to deal with the inconvenience of batch posting. |
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| Forsythe has been running the Minotaur Business System for over a year now and their staff find it more efficient and easier to use than the system they were once running. The simplicity of the Minotaur system has allowed Forsythe to painlessly train new employees and the learning curve for their existing employees was surprisingly brief. Significant cost savings have been realized with the reduction in consulting fees that were being incurred maintaining the previous system. |
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| Customer Type - Concrete Block Manufacturer |
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| For over 40 years, Richvale York Block has been manufacturing concrete blocks for buildings and schools. The blocks are available in a wide variety of sizes and types of blocks. |
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| If there is a requirement for a customized block, Richvale will help you with your block needs. For years, Richvale did everything manually. Computers were unknown to them. With no computerized system in place, Richvale realized that unnecessary mistakes took place such as dispatchers losing tickets. It was time to get a system that would help Richvale keep track of day to day activities. Richvale is owned by Lafarge which meant that they had specific requirements that had to be followed for both their accounting and auditing procedures. |
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| In 1991 Richvale decided that it was time to implement a computerized system. They started this process slowly, having Minotaur install a billings system. Within a couple of years, Richvale decided it would be to their advantage to add modules such as inventory and production, which gave them a structured system to work with. As of 1993, Richvale still used an accounting system that was developed in-house, but they were gradually adding custom reports to the Minotaur Business System. In January 2000, Richvale realized it was to their advantage to add Minotaur's accounting modules to their system, as this would allow them to be fully integrated with their inventory, production and accounting. |
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| As Richvale makes custom bricks, each order is unique. Hence there were configurations made to the Minotaur Business System to enhance the systems capabilities and to cater the specific business needs of Richvale. |
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| With the Minotaur Business System, Richvale's staff realized their job was easier and quicker, allowing them to concentrate on other areas of responsibility. For the dispatchers, their job is now faster and straightforward as there is no need for typing as the system is embedded with the codes they use on a daily basis. |
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| Customer Type - Bakery |
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| Sweet Creations is a manufacturer of Palm Leaves, a pastry product and European style cakes. In 1995 they implemented the Minotaur Business System. Prior to implementation, their invoicing, inventory and financials were done manually on paper. When year-end approached, they rushed to insert their sales invoices into Accpac so their accountant could prepare their financial statements. |
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| The batch processing proved to be a lengthy and tedious process and invoices were difficult to edit once posted. Sweet Creations realized they needed a system that integrated and allowed for edits to be made to both their invoicing, inventory and financials. |
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Accounts Receivable, Accounts Payable, Invoicing, General Ledger, Purchasing and Inventory Control were
the modules that Minotaur implemented for Sweet Creations. These modules simplified the invoicing and statement process, which in turn assisted in better organization for the company. The system is fully integrated allowing Sweet Creations to eliminate batch posting. |
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| The real time posting is much easier than the batch posting they were used to. This saved Sweet Creations a lot of time and labour. The inventory is simple to track and histories are available from any period of time. Minotaur customized Sweet Creations invoices and cheques to their specifications . |
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| Overall, less man power is needed to run the office, the accountant spends less time sifting through paperwork and the inventory and stock levels are more manageable, which means time and cost savings for Sweet Creations. |
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| Since the implementation of the Minotaur Business System, Sweet Creations has saved on both labour time and money. Since the implementation of The Minotaur Business System, Sweet Creations now saves over four hundred hours a year on administrative labour, their labour costs have been cut by approximately five thousand dollars, and they have reduced their inventory carrying costs by two thousand dollars annually. Since 1995, Sweet Creations annual sales have quadrupled, hence they have saved a large sum of money over the years due to the implementation of The Minotaur Business System. |
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| Customer Type - Manufacturer |
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| Imagine yourself on the golf course, no pulling carts or carrying bags, but using a remote control to guide your golf clubs along with you through your 18 holes of golf. The Dyna Steer 2000 by Lectronic Kaddy is definitely a device that would let you save all of your energy for your golf game. |
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| Since Lectronic Kaddy's inception in 1990, they have been helping golfers focus on their game and have been a leader in the development of radio controlled golf carts. Since their beginning, they have also used the complete ERP/MRP Minotaur Business System to manage their business--joining the financial and customer service aspects of their company to the product development, manufacturing and distribution aspects. During this time, Lectronic Kaddy has come to appreciate the great benefits of having tool, one software solution that helps them manage their entire operation. |
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| Each day they are able to produce reports that identify what needs to be produced (from customer orders), what materials are required for that production (based on materials planning) and time lines of when each part of the production needs to be manufactured by to meet order deadlines. Besides having chosen the basic modules that best met their business needs, such as Accounts Payable, Accounts Receivable, Manufacturing, etc. Lectronic Kaddy also instituted the Minotaur Service Module, which allowed them to track all warranty work that is done on any of their products. Whether the product was sold in Ontario or British Columbia, they have been able to track by serial number of the product, what kind of warranty service has been performed, what province the service was done in, etc. This information recently saved them a lot of money. |
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| During a recent routine Provincial Government audit, Lectronic Kaddy was informed that they owed money in PST on warranty work they had completed since 1998, even though no money was charged to customers for the work, the labour time associated with the work done was apparently subject to tax. They turned to their Minotaur Business System to help them reduce this amount owed by pulling up the details of all the warranty work performed since 1998, which told them what province the work was done in, how much freight was charged etc. This information allowed them to subtract all the warranty work done outside of Ontario and reduce the amount owed by 70%. If Lectronic Kaddy had been using a manual or basic ERP system, there would have been no way for them to recall this information and they would have been forced to pay the entire amount requested by the Provincial Government. They are very glad today that they made the choice to install a fully integrated Minotaur Business System twelve years ago. |
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| Have you been in situations where more information could have saved you money? |
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| Customer Type - Food Manufacturing |
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- Based in Brampton, Ontario
- Founded in 1989, quickly becoming industry leader
- Distribution throughout Canada, USA, Philippines, Asia and Israel
- One of Canada’s 50 best managed companies
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- Full Business Management Suite including Lot Control,
- Advanced Reports and EDI
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- Better cost controls
- Reduced Human Error
- Improved delivery of information to sales and customers
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| Italpasta had an antiquated process in place – a system held together by a lot of human touching. Double entry and errors were not uncommon. Inventory was difficult to control and with a growing need for better information and demands from strict health and safety standards, Italpasta needed a solution that could keep pace with their continued growth. Another area in need of improvement was the customer service desk. Serving the needs consumers, retailers and road-bound sales representatives, access to good information, for this team, was key. |
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When Minotaur was selected the entire Italpasta management team was involved in the selection process. The President and CEO, Heads of Sales, Production and Finance all helped to shape the vision and all played active roles in the selection process. The project began in the spring of 2000. Italpasta deployed Minotaur across the enterprise. 10 modules in total including Electronic Data Interchange (EDI), Lot Control as well as Minotaur’s Retail Marketing Module, focused on the consumer packaged goods vertical.
The success of the deployment can be attributed to two key factors; a) Minotaur’s commitment to the projects’ success, and b) perhaps even more important, the commitment on the part of the Italpasta team. Of course, many things have to go right along the way, but ultimately its about commitment. The Minotaur Project Manager provides a single point of contact for all elements of the project ensuring project stability and strong communication. Focus on getting the job done by the Italpasta management team and its staff at all levels drove the success of this project. This focus continues to drive their success. |
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Access, Real Time, Flexible. Access means better information in the hands of those who need it. Real Time means that data is updated instantly. And flexible means information that users can use the way they want to use it.
Return on Investment (ROI) can be difficult to track in a project of this scope. For Italpasta, improving access and flexibility of data made for a strong ROI. The end result is better decisions and better controls. Sales, profitability, trend reports, inventory, and customer information are all impacted by the same data. “I don’t run many reports, but I know that when I ask the important questions I get answers” explains DeMichino, who continues to build on the Minotaur system delivering new functionality to the team and greater returns for the company’s bottom line. |
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| Minotaur Software is featured in the August 2007 issue of Canadian Food Safety Management with an article written by Anne Haapanen called "Traceability Software Performs More Than Just Recalls". |
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